Mister Margherita

OPEN FROM 5 PM – 9:45 PM, Labour Day, 10th March

Walk-ins are welcome. For bookings or orders, call

(03) 9682 2287
(03) 9682 2275

Walk-ins are welcome. For bookings or orders, call (03) 9682 2287 | (03) 9682 2275

Menu

OPEN from 4:30 PM - 9:45 PM on 27th September, Grand Final Eve

Menu

Walk-ins are always welcome, or
reserve your table

BOOK NOW

Terms and Conditions

DISCLAIMER

Your use of the material contained on this website is at your sole risk. Any information and data is provided on an as-is basis and excludes any warranties that may be excluded by law. Mister Margherita reserves the right to change any material on this website at any time. To the extent permitted by law, Mister Margherita's liability in relation to any product or service purchased as a consequence of your use of this website is limited to the lesser of (a) the replacement of any product purchased and (b) the purchase price paid by you to Mister Margherita for the product or service.

To the extent permitted by law, we will not be liable for any direct, incidental, consequential or indirect damages, loss or corruption of data, loss of profits, goodwill, bargain or opportunity or loss of anticipated savings resulting from your access to, or use of, or inability to use this web site and the content, whether based on warranty, contract, tort, negligence or any other legal theory, and whether or not we know of the possibility of such damage. Suppose a jurisdiction does not allow the exclusion or limitation of liability in accordance with this paragraph but allows a limitation of a certain maximum extent. In that case, our liability is limited to that extent.

The laws of the State of Victoria and the Commonwealth of Australia govern this website. This Website may be accessed throughout Australia and overseas. Mister Margherita makes no representations or warranties that the content of this web site complies with the laws (including intellectual property laws) of any country outside Australia. If you access this website from outside Australia, you do so on your own responsibility and are responsible for ensuring compliance with all laws in the place where you are located.

refund policy

When you shop with us at Mister Margherita, your satisfaction is our number one priority. Any order which is believed to be faulty or damaged can be returned and refunded at any time. If you have changed your mind regarding your order and wish to amend or cancel, please contact us by telephone within 10 minutes. If you amend your order, the price may be adjusted accordingly.

We will happily accept the return or exchange of items that were purchased in the shop or online and returned to us in original condition within a reasonable time frame. If you request a refund, please ensure that you provide your credit card details which were used for the original payment. This allows us to process your return and refund the payment to you. Please contact us if you have any further queries regarding the return and refund policy.

delivery policy

Mister Margherita will try our best to ensure our customers’ orders are delivered/ready to be collected on/within the requested time. If you have chosen for the products to be delivered, Mister Margherita will deliver the order to the main entrance of the delivery address. Still, any deliveries to the delivery address will only be made if the driver and you consent. If you are not present to take delivery of the goods at the address given in your order, then we will not refund you the price for your order and will charge you for the full amount of your order.

Privacy policy

Mister Margherita collects personal information in order to provide its products and services to you, including processing any orders you place with us or our franchisees, marketing our products to you, inviting you to participate in guest experience surveys, unless you inform us not to do so. For these purposes, your information may be disclosed to people within Mister Margherita and to our affiliated companies, franchisees, suppliers, agents, marketing agencies and contractors.

We take reasonable steps to protect your personal information from loss or unauthorised access. Unfortunately, no data transmission over the Internet can be guaranteed to be totally secure. Accordingly, although we strive to protect such information, we do not warrant the security of any information you transmit to us or from our online services, and you use these services at your own risk.

If a substantial data breach has or may have occurred (for example, your personal information was shared with unauthorised persons), we will notify you and the Office of the Australian Information Commissioner as soon as practicable about that actual or possible breach.

We only keep your personal information for as long as it is required for the purpose for which it was collected or as otherwise required by law. We will take appropriate measures to destroy or permanently de-identify your personal information if we no longer need to retain it. These measures may vary depending on the type of information concerned, how it was collected and stored. This website is secured with an SSL version 3.0, and no credit card information is stored.

BRING MISTER MARGHERITA TO YOU

Terms and Conditions

Welcome to our website. Please read these legal documents carefully before accessing our services.

The official terms and conditions outlined on this page govern the relationship between you, the visitor, and Mister Margherita regarding website usage.

By browsing, accessing, or placing online food orders through this digital platform, you acknowledge that you have read, understood, and agreed to be fully bound by these legal rules and operational guidelines. If you do not agree with any part of these corporate policies, we kindly request that you do not utilize our digital platform or our remote transport systems.

We reserve the exclusive right to modify, alter, update, or completely rewrite these legal blocks at any given moment without prior formal notice to users. It remains your sole responsibility to check this dedicated page periodically to stay informed about any structural shifts in our operational rules and compliance framework.

1. Digital Platform Usage and User Compliance

The content, layout, designs, text, and imagery published across this website are protected by international intellectual property laws and copyright frameworks. Users are granted a limited, completely non-transferable, and revocable license to access our online food interfaces solely for personal, non-commercial shopping purposes.

Any unauthorized duplication, hotlinking, scraping, modification, or distribution of our brand assets, proprietary code, or digital menu configurations without express written permission from the executive management team is strictly prohibited and will lead to immediate termination of access and potential legal enforcement.

2. Online Ordering, Payments, and Billing Accuracy

When using our automated e-commerce engine to arrange a local pickup or home delivery order, you guarantee that all personal details, transaction details, and contact numbers provided are 100% accurate, complete, and current. This accuracy prevents unnecessary delivery delays or checkout block processing errors.

All listed prices for our wood-fired pizzas, handcrafted Italian pastas, side salads, and desserts are displayed clearly in local currency and include applicable tax balances unless stated otherwise. We reserve the right to refuse service, cancel orders, or adjust pricing blocks if a technical mistake occurs on our servers.

3. Order Cancellations and Refund Policies

Because our culinary kitchen operates with fresh ingredients in real-time to prepare hot, high-quality meals, once an order is confirmed, baked, or dispatched into our delivery network, cancellations cannot be processed. If you encounter any unexpected issues with your order block, please contact our support staff immediately.

Refund evaluations or store credit applications are handled carefully on a case-by-case basis. We maintain strict food safety standards and strive to deliver immense satisfaction, ensuring that any genuine mistakes made by our preparation or transport staff are corrected quickly and professionally.

4. Local Pickup and Thermal Delivery Disclaimers

While our delivery drivers utilize high-efficiency commercial thermal bags to preserve perfect heat, moisture levels, and crust crispness, external factors like unexpected traffic conditions, road construction, or extreme weather conditions near your building address can occasionally influence delivery timelines.

For customers choosing our local takeaway pickup service, we strongly recommend collecting your warm food items at the exact estimated time slot generated by our system. This ensures you experience our artisan dough textures and melted cheeses at peak restaurant quality standards before cool down occurs.

5. Liability Limitations and Corporate Indemnity

Mister Margherita, including its owners, kitchen chefs, digital administrators, and delivery staff, shall not be held liable for any direct, indirect, incidental, or consequential damages resulting from your use of this digital platform, third-party software plug-ins, or the consumption of our food items if specific allergens were not disclosed to our staff during checkout.

We take immense pride in sourcing fresh, high-quality ingredients and maintaining spotless kitchen conditions. However, users with severe, life-threatening food allergies are kindly reminded that cross-contact risks can exist in any commercial baking environment handling flour, dairy products, and nuts daily.

6. Governing Law and Legal Jurisdictions

These corporate guidelines, user policies, and data protocols are governed entirely by and construed in accordance with the active local laws of Victoria, Australia. Any disputes arising directly from these terms and conditions shall be handled exclusively within the authorized court networks of Melbourne.

If you have any questions regarding these regulatory standards or want to double-check our privacy guidelines before placing a group order, please reach out to our administration team. To return to our primary digital storefront or explore our wood-fired pizza line, browse our official online Menu today.